Case study 2 – FMIS review

The private sector client was experiencing performance issues with its financial system. The issues  included delays and work-arounds with some core business processes.  It looked like they might need to buy new FMIS software which would be a large investment and a big business change to manage. We were tasked to investigate and make recommendations on their options. 

We observed use of the existing system and followed core processes through from start to end. We also engaged with the software vendor to get their perspective and compared our observations to experience of other solutions.  We advised that a range of inexpensive steps over a few months were likely to solve most of the problems and that the purchase of a new FMIS was not recommended.